1. Introduction
These terms govern the use of the services of Yaqoub Internet Services Office and this website (jac1si.com). By subscribing to our service you agree to these terms.
2. The service
We provide home internet on a monthly subscription within our coverage area in Al-Ghazaliya, Baghdad. Actual speed may be affected by factors such as the number and type of devices, router placement and wider network conditions.
3. Subscription and payment
- Subscriptions are monthly and paid in advance at one of our offices.
- Service stops automatically when the subscription period ends without renewal, and resumes after renewal.
- Plan prices are available at the office or by contacting us, and may change with prior notice.
4. Equipment and installation
Installation is carried out by our technicians. Subscribers must take care of the equipment and wiring and must not tamper with or relocate it without coordinating with us.
5. Acceptable use
The service may not be used for any activity that violates Iraqi law, resold or shared with other households without our approval, or used in any way that harms the network or other subscribers. Violations may lead to suspension of service.
6. Outages and maintenance
We aim for a stable service, but outages may occur due to maintenance or faults beyond our control. We notify subscribers of planned maintenance via WhatsApp where possible.
7. Notifications
By subscribing, you agree to receive service messages about your subscription via WhatsApp Business. You can opt out at any time as described in our Privacy Policy.
8. Limitation of liability
We are not liable for indirect damages resulting from service interruptions or slow speeds, or for content the subscriber accesses over the internet.
9. Changes and governing law
We may amend these terms and will post the updated version here. These terms are governed by the laws of the Republic of Iraq.
10. Contact
Phone +964 771 904 3404, WhatsApp +964 778 199 9095, email info@jac1si.com, address: Al-Madaris Street, opposite Al-Anfal Bakery, Al-Ghazaliya, Baghdad, Iraq.